Hi! It's Rachael from TutorOcean's Customer Success Team

Rachael was of great assistance in sorting out a problem I had with setting up my payment account. She even proposed to do a in classroom meeting and use the share screen function to guide me through. Not at all obvious given that she must receive dozens of requests like mine! Thank you so much Rachael!

Rachael is always enthusiastic, super prompt in replying to my queries, and cheerfully positive with her knowledge and helpfulness. In addition, Rachael demonstrates a strong sense of commitment and attentiveness, as she kindly and generously guides and assists me with any problems or glitches that occur until they have successfully been resolved. I have been working as a tutor with TutorOcean for over two years. With Rachael I feel great confidence that I, and my students, can always reach out to her and depend on her amazing guidance, knowledge, and support.

Rachael has been consistently assisting me with great generosity, enthusiasm and kindness for the entirety of the seven months I have been on this platform. Every time I have a request for clarifications, she assists in my request punctually, completely solving whatever confusion I was experiencing. Rachael also does an amazing job making the experience of users enjoyable and making users feel welcome and at home in this community. Rachael tactfully handles requests for technical difficulties with this site, directing me and other users to the correct help. Amongst many other great experiences here, she has been a deciding factor in my continual use of this site, and for this and all the other help she gives, I am incredibly grateful. - Duncan Haywood

thank you so much...it was like a refresher course.:) it helped me a lot, honestly.

Rachael helped me fix my audio issue that was occurring during sessions. She was a tremendous help!