Orchid Garden
September 2020 - May 2021English Teacher
- Volunteered as an English teacher of underprivileged children aged 5 through 12, leading classes of 20 students and improving their GPA by 10% on average
- Initiated Environmental Science program for students; curated curriculum, presented idea to the school’s board, successfully received backing and assistance in implementation
Amikka Learning
January 2020 - presentAcademic Tutor
- Led 20+ students through SAT curriculums; increased scores by 20% on average and received 5-star ratings from all students
- Resolved client complaints and mediated discord between stakeholders, students, tutors, parents, to mitigate refunded hours and negative reviews
- Redesigned hiring process which resulted in a 9% decrease in employee turnover and a 12.5% increase in average tutor rating