Tembela M.
USD $15/hr
The English Bug: Learn English, Grow Confidence, Repeat Success
Tutor Information
About
As an ESL tutor, I excited to help students master English and unlock their full potential. With a strong background in customer service and administration, I have honed my skills in effective communication, active listening, patient guidance and personalized support. While I may not have traditional teaching experience, my customer service expertise and administrative prowess has taught me the importance of understanding individual needs, adapting to unique learning styles, providing clear expectations and fostering a supportive environment. My approach is conversational and engaging, tailored to the students goals and interests, focused on building confidence and fluency.
Location
OR Tambo District Municipality, Eastern Cape, South Africa
Language
Xhosa, English
Timezone
Africa/Blantyre
Subjects
Levels
Elementary
Middle School
Education
Nelson Mandela University
2015 - 2018Masters, Public Administration
Work Experience
LWM Accountants
February 2021 - December 2022Administrative Assistant
•Coordinated office operations by handling phone inquiries, managing correspondence and supervising office cleanliness.
•Interacted professionally with clients providing excellent service at all times.
Department of Social Development
February 2019 - January 2021EPWP Data Capturer
•Making travel arrangements for officials.
•Following up on payments on invoices.
Greenshields Bakery
January 2016 - December 2017Cashier
•Assisting customers at point of sale.
•Enhanced customer satisfaction by promptly addressing issues and concerns.
•Processed payments swiftly for improved customer experience.
Legit
January 2011 - December 2014Sales Assistant
•Assisting customers with sales and account payments at point of sale.
•Improved customer service by efficiently handling queries and complaints.
•Assisted customers with product selection for optimal satisfaction.