Specializes in English literacy, literature, essay help/editing, writing, and academic research

• Worked as an independent contractor performing computerized notetaking services for students living with disabilities or experiencing barriers to academic success • Services provided at Durham College, Ontario Tech University, and University of Toronto • Established knowledge and awareness of issues related to persons registered with accessibilities • Worked one on one with persons with students during lectures • Performed speech and print interpretation of lecture material and instructor’s directions for students by typing • Notes recorded using Microsoft Word; Invoices created through Microsoft Excel

• Provided services to students such as borrowing books and adding funds to student cards • Aided students in academic research • Processed debit & credit transactions as well as balanced cash till for library closing • Organized library information through Microsoft Excel and Microsoft Word • Operated library services and managed confidential information through Workflows program • Monitored phone calls, printers, and photocopiers • Set up social and community themed displays to advertise library materials ex. Black History Month Display of library materials

• Worked as an administrative assistant during examination and testing periods signing in exam proctors, preparing testing rooms, handing out equipment needed for examinations, checking in students by verifying student I.D. and coordinating classroom testing locations • Assisted Academic Testing Centre Coordinator and Student Accessibility Services in running notetaking program to provide students registered with accommodations access to lecture material • Recruited volunteers through social media, email, and on-campus advertisements • Conducted communication through Microsoft Outlook and in-person meetings with participants • Conducted administrative duties such as organizing information in Excel, photocopying/scanning, and filing

• Provided excellent customer service, stocked shelves, cleaned, and monitored the floor in the pharmacy and dry foods departments • Processed cash, debit, credit card, and gift card transactions

• Provided efficient customer service and outstanding hospitality • Learned and practiced food safety procedures • Worked the front end and drive-thru as well as cleaned the lobby