University of Waterloo
September 2020 - December 2020Professional Development Teaching Assistant
• Supported student success by providing practical advice and reminders by email to 300 students in two courses
• Provided actionable assignment feedback that taught students how to effectively revise resumes, develop professional interview skills, and analyze and interpret research in a technically written report
• Improved course accessibility by composing concise and detailed alt text
• Updated formatting and content of Teaching Assistant resources to improve quality and efficiency of marking process
BlackBerry Limited
May 2019 - September 2019Technical Writing Student
• Collaborated effectively with co-workers to complete projects and identify additional tasks
• Wrote detailed technical content for product user guides and release notes
• Managed time efficiently to ensure that materials with multiple deadlines were updated
• Volunteered as BlackBerry Student Social Committee Communications Director
o Coordinated social events including professional headshots, in-house BINGO, and Christmas party
o Maintained regular email communication with students and committee members to inform and remind
o Contributed valuable ideas and recorded meeting notes at weekly committee meetings
Food Basics
May 2018 - September 2018Cashier
• Provided customers with warm, respectful and efficient service under pressure when faced with long line-ups and serving multiple customers simultaneously
• Organized front displays, maintained stock, and cleaned and disinfected cash belts
• Problem-solved effectively by answering customer inquiries and resolving complaints
Conestoga Bible Camp
June 2014 - August 2016Summer camp counselor
• Volunteered to organize and run crafts program for two months
o Detailed-oriented: Consistently maintained stock inventory
o Inspired young crafters to pursue new artistic hobbies
• Designed and coordinated event volunteers for children’s activities for family barbeque event
• Presented instructive lessons to campers aged 10 to 14