PEMD Group Inc.
May 2019 - presentJunior Mechanical Engineering Technologist - Manufacturing
• Responsible for the creation of CAD of different parts and assemblies dependent on the contracts acquired by the company
• Construction of models required for Working Drawings necessary for Quality Control
• Obtained CAD skills using the Fusion360 software, such as drawing in its sketch, and sheet metal environment
Fantasyland Hotel
December 2016 - September 2017Night Auditor
• Assisted about 20 – 25 hotel guests and mall customers within an hour
• Checked-in and out guests quickly and professionally
• Inputted data for 6 different reports required for the next day’s accounts using MS Excel
• Sent emails to managers from other departments through MS Outlook
• Analyzed and recorded daily revenues for Front Desk, and Food and Beverage departments
• Instructed guests calmly and orderly during a fire alarm and/or a first - aid alarm
• Memorized 14 theme rooms, and 10 regular room types, available in superior, executive, and luxury suites
• Utilized both HMS software for Fantasyland Hotel, and West Edmonton Mall Inn for reservation purposes
• Accomplished switchboard operator tasks on-duty
• Was able to lift up to 50lbs of luggage to assist guests during their arrival and departure
• Operated about 5 vehicles to and from the hotel’s valet parking within 20 minutes
• Arranged and made-up Cot beds, playpens, and cribs when required
West Edmonton Mall GAP Inc.
October 2016 - January 2017Sales Associate
• Assisted customers while keeping the store products organized
• Supervised change-rooms while maintaining the area clean
• Greeted customers and made them aware of store discounts
• Worked overnight shifts to complete the tasks essential for the next day’s operations
• Contributed to a productive environment by reaching monthly revenue targets through making sales
Fantasyland Hotel
June 2014 - December 2016Switchboard Operator
• Answered and put on-hold 4 to 5 phone calls at a time with a maximum waiting time of a minute per caller
• Operated multiple communication systems such as radios and pagers
• Completed daily office checklists on time
• Memorized about 30 phone extensions for faster phone-call transfers
• Answered hotel guests’ inquiries regarding amenities, check-out time, room service, etc.
• Created gift baskets for promotional hotel packages