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• Led cross-functional teams using Asana and Notion to design scalable SAAS enterprise architectures and digital transformation initiatives while supporting strategic business objectives & scale efficient operating model processes. • Conducted thorough business analysis to document digital transformation requirements, translating business needs into clear, actionable technical specifications for development teams. • Collaborated with IT and business units to implement technology solutions that improved data accuracy, enhanced system performance, and automated key processes. • Formulated AI integration, web design, UI/UX, and controls to ensure safe, intuitive, & engaging environment for 20,000+ students. • Developed omnichannel strategy to provide a seamless user experience across digital and physical platforms. • Implemented current and future state operating models leading to a 20% decrease in operational bottlenecks. • Provided data-driven recommendations to senior leadership, guiding successful digital transformation efforts. • Facilitated workshops with stakeholders & cross-functional teams to ensure alignment & secure buy-in from all levels of organization. Highlight: Created Experiential Learning ‘Academic Career Degree Maps’ for entire CUNY 225,000 student population

• Spearheaded SAAS financial data migration for Finance Transformation / ERP Implementation streamlining design, QA/QC user acceptance testing, historical data validation, controls, compliance, training, and “go live”. • Automated repetitive financial modeling & reporting reducing manual errors increasing operational efficiency by 28%. • Streamlined financial operations by developing procedures, process flows, RFPS & SOWs, using MS Visio, PowerPoint, and Excel. • Conducted detailed risk assessments and compliance audits for financial operations, ensuring adherence to both internal standards and external regulations such as SOX, COSO, and COBIT frameworks. • Developed comprehensive change management strategies to facilitate the adoption of new models, incorporating training, communication, and support structures to minimize disruption and maximize budget ROI. • PMO using Agile & Kanban methods to build project plans, status reports, RAID logs using MS Project & Smartsheet. • Lead cross-functional workstream meetings with PPMDs and SMs to identify and remediate operational & regulatory bottlenecks. • Worked closely with executive leadership to ensure the new designs align with long-term strategic goals, providing regular updates and adjusting plans based on feedback. • Technical: Power Queries, bank reconciliations, journal entries, AR/AP, supplier invoices, contracts, financial data models, organizational structure models, Account Mapping: Revenue and Spend Categories, ad-hoc, ACH, wire bank transactions. Highlight: (1) Businesses, trusts, and real estate financial restructuring for global top 5 wealthiest individual. (2) Developed global policies, NPRs, risk mitigation, and process flows for Finance Transformation business line.