4th year Statistics Undergrad

•Created QA scripts and provided comprehensive tests on various platforms for new and revised courses to improve user experience •Provided technical support and administration of the cloud-based Learning Systems environment. •Audited and monitored user progress while following up with Agency Training Leads to ensure an appropriate sequence of course requirements. •Facilitated independent projects to create an overview of user experience on the Learning platform and how it can be improved upon.

•Reviewed daily invoices and directed it to the appropriate personnel. •Managed various client payment processes and communicated with clients via phone and email. •Utilized an Enterprise Resource Planning Software, Pronto Xi to maintain accounting ledgers •Maintained financial information of clients to ensure availability and compliance to financial policies.

•Assisted the Finance Department in developing and maintaining financial models. •Provided support and analysis to various constituents on an as-needed basis. •Prepared monthly reporting binders and the monthly and quarterly financial statements. •Collaborated with supervisor to aid in the transition of financial records from a manual to an automated SAP system.