NTA Certified Tutor Helping Empower Students

• Tutor students from the US and Canada online on a 1-on-1 basis in middle and high school level mathematics • Guide students to become effective problem solvers • Assist in the students’ development and growth to be critical thinkers and independent learners

UStrive is an Online Mentoring, E-Learning Program, Partner with Alight Solutions • Prepare students for their professional careers • Guide students in their college application process • Consult students in understanding what the right post-secondary educational program for them will be

Health and Welfare - Benefits Administration • Build strong relationships and is the main point of contact for clients • Lead project management and implementation of Alight services for new and existing clients, including annual enrollment • Consult clients to work through complex situations from both an operational and technological perspective • Identify areas of opportunity and manage process improvement projects to enhance quality and reduce risk

Client Services - Health and Welfare Benefits Administration • Orchestrate and manage new client implementations with cross functional teams • Consult clients on best practices as a subject matter expert on the system and HRIS, payroll, vendor files, COBRA and Direct Bill processes to achieve client goals • Collaborate with practice leadership, EDI, product, and the billing services teams to identify areas of opportunity from existing system functionality to improve client and employee experience • Identify and mitigate project risks • Coach and mentor others

• Tutor and mentor middle school and high school students 1-on-1, in-person or online, focused primarily in math and learning mechanisms to equip students with the necessary skillset to be successful in college • Dedicated almost 600 hours of service and have helped 40 students to date

*Company is now called Alight Solutions Technology Services - Health Management, Benefits Administration • Client-facing project manager collaborating with operations, domain, and customer service teams • Research and evaluate technology solutions, present recommendations for enhanced system operations for the client and business • Lead meetings involving client change order requests, risk mitigation of defects, and key system upgrades • Head training courses on system design and Web configuration • Review and sign off on analysis, system configuration, test planning and test execution performed

*Company is now called Alight Solutions Technology Services - Health Management, Benefits Administration • Perform accurate data analysis, testing, debugging, audits, disaster recovery, and problem resolution • Project lead of our Health Savings Account end-to-end processing • Consult and advise clients on system capabilities that both meet their requirements and provide better customer experience • Responsible for creating technical documentation of system processing in relation to client requirements

FIRST (For Inspiration and Recognition of Science and Technology) Robotics Program Mentor for East Lake High School - Team 79 • Participated in ABC's Extreme Makeover: Home Edition in May 2005 • Mentored elementary school students for Lego League • Launched a network for students, alumni, coaches and volunteers to connect effectively